Oh, what a roller-coaster for the world and travel industry 2020 it has been…..phew! Never in a million years could we have though that we would be keeping distance from “positive” people and be close to “negative” ones. Generation gap has worked the other way round – older generations were often sneaking outdoors and children were shouting at them to remain indoors! Who would have though that it would be absolutely legal to go up to the bank clerk with face covered and ask them for money?! Yet, we are all very much looking forward to 2021 as Covid19 vaccination takes place in earnest and the outlook for sudden bounce back in travel is highly likely.